WordPress Support Service
Our WordPress Support Service lets you forget about your WordPress problems, so you can get back to running your own business.
Your very own WordPress Support Service Team
Let’s face it, WordPress can be a pretty overwhelming beast. Here’s how you can have your WordPress site requirements met, without ever lifting a finger.
Dedicated Support Team
With thousands of jobs completed at an overall satisfaction rating of 96%, our qualified team of WordPress Specialists will stand behind and look after your website, allowing you to focus on what you do best. Leave the tricky stuff to us!
48hr Job Completion
Need a job on your site completed tomorrow? Consider it done. Our dedicated WordPress support service help desk allows you to make an unlimited amount of small job requests 24/7, with all jobs completed within 48 hours.
Security & Updates Sorted
Rest easy knowing that all your WordPress core and plugin updates have been taken care of. We’ll promptly apply software and security updates to your WordPress site, greatly reducing its chance of being hacked.
Areas we can help you
Here’s some common WordPress jobs that we can take care of for you.
Website bug fixes
Site security fixes
Page content updates
Site Software updates
Design issue fixes
Mobile bug fixes
Increase website speed
Domain URL fixes
Image & media updates
Daily website backups
Support & advice
How it works
So how does it all work?
Three easy steps to get you back to running your business, instead of your website.
1. Request job
Request a job any time, anywhere by emailing our support team or by submitting a ticket to our dedicated Help desk. Our friendly Customer Care Specialists will promptly review the job & confirm with you a timeframe to complete it.
2. Problem gets fixed
Our in-house team of WordPress specialists will start working on your job right away. Once the job has been completed, you’ll receive a short summary of how the problem was solved. We’ll even include tips on how to improve your site.
3. Sit back and relax!
Have peace of mind knowing that your WordPress website is being taken care of by a team of professionals. Spend your newly-found free time growing your business, doing more of what you love, and less of what you don’t.
Questions? We got answers
Here’s some of our most frequently asked questions.