Engage more customers on your website with live chat

We’ll setup and manage live chat on your website, engaging your visitors in real time.

Contact us now

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Service Benefits

Double your website leads almost instantly

You’ve got better things to do than sit on your website’s live chat all day. Here’s how you can have all the benefits of live chat, without even lifting a finger.

Generate more leads

Three out of every four online visitors require live help prior to making a purchase. We engage every visitor that enters your website through live chat, greatly increasing the chance of creating new leads.

Convert more customers

Set the hours our Live Chat Specialists come online, so we match the working hours of your sales team. That way, the leads we send you can be followed up quickly, greatly increasing the chance of landing new customers.

Tricky stuff done for you

We’ve tested hundreds of variations to discover what works best for generating leads with live chat. Save yourself from the time & hassle by leaving all the setup & ongoing management of live chat to the professionals.

Jacqueline Profile Photo

“It’s been more than just live chat for us. Web3 has helped us manage our website live chat, capturing leads and new clients. We see a monthly increase of 20% each month in converted website leads!”

Jacqueline Clayton, CEO of GrayClay

How it works

So how does it all work?

Three easy steps to get your website generating leads through live chat.

1. Sign Up

Get started in minutes by signing up below. From here, you’ll be directed to your setup page where you can provide us all the details to get your live chat up and running.

2. Initiate

We will get the live chat up and running on your website, making sure its configured correctly for your business. We’ll start engaging with your website’s visitors within 48 hours of signing up.

3. Grow

We’ll send the details of all leads captured on your website to your chosen email address immediately. We’ll also send a monthly report on how live chat is performing for your business.

Service Outcomes

Web3 Live Chat Service

Here’s just some of the service deliverables we can help you with:

  • Chat prompts tailored to your marketing campaign messages
  • Unlimited website live chat leads sent via email (no service caps)
  • Full time dedicated website live chat operator (40hrs per week)
  • Choose your own service start and stop times for each weekday
  • Monthly comprehensive reporting measuring leads generated
  • Includes free installation of LiveChat software on your website
  • Generated leads sent directly to your preferred inbox
  • Free from hidden charges and lock up contracts
  • 30 day satisfaction guarantee or full refund

Frequently Ask Questions

Questions? We got answers!

Have any other questions? Message us in the form below (don’t worry, we won’t bite!)

What live chat software are you using?
We use the best of the best live chat software, LiveChat. This allows us to proactively engage your visitors as soon as they enter your website, greatly increasing the chance of generating new business.
Can I provide my own live chat software?
Our service is designed for LiveChat software, however we can create a custom service if you wish to use a different live chat system. Simply contact us with your preferred chat software and website URL, and we can work out a plan.
What are your hours of service?
Our service allows you to assign up to 40 hours of live chat management per week. Once you sign up, you will be able to set your service start/stop times, and what days you want us to manage your live chat.
Can you provide customer support as well?
Our service is strictly for qualifying website visitors as potential sales leads, capturing their details, and sending them through to you. If we notice a customer requests customer support over live chat, we can forward their details and message to your nominated customer support email address.
Can I provide instructions?
We bring over a decade of experience in online lead generation, so we’ve got a pretty darn good idea on how to best engage your website visitors and convert them into sales leads! However, if you have specific requirements on how you would like us to introduce your visitors on your website, you can provide these instructions to us once you sign up to our service.
Do you offer any guarantees?
We offer a total satisfaction guarantee on our service or your money back, effective for the first 30 days of signing up.
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