Sounds good! So how does it all work?
1. Choose your solution
Do you need a new website or help with your existing WordPress site?
2. Provide us your details
We’ll ask you the questions we need to know to get you started
3. Stress less, enjoy more
We take care of your website so you can grow your business
— Cheyne McMahon
Owner of AKA
— Rachel Kennedy
Co-founder of Quit with Hypnosis
— Tim Murray
Director of Fencescape
And who are these WordPress specialists?
James & Joseph have been leading a team of WordPress specialists from all around the world since founding Web3 together in 2013.
30 Day Money Back Satisfaction Guarantee
Our website & support service is world class. We stand behind this claim, so if you are not happy with our service within the first 30 days, we will give you a no questions asked full 100% money refund.
Frequently asked questions
Do you host business email addresses?
Yes! We are authorised Google Apps for work resellers and can get you started today.
When can you support my website?
Our current support days are Monday to Friday.
How many small jobs can I request at once?
Our small jobs service is unlimited. We will complete one job request at a time. Once the first job has completed, we can begin another request.
Will you back up my website?
Yes. We will back up your website every 24 hours as part of our Web3 support solution. We will also backup your website before we complete any small job requests.
Can you create a logo for my new website?
We do not provide any graphic design or logo design services, so you will need to source this yourself. We are happy to integrate your business’s logo into your website as part of our unlimited small jobs service.
Where are you located?
James & Joseph reside in Brisbane, Australia, however our dedicated team members live all over the country and abroad.
Where do you host your websites?
All of our websites are hosted on the world’s best WordPress hosting service, WP Engine. We can assist in setting up your website with WP Engine or you can use your own hosting with our website solution.
Do you register domain names?
No. However, if you choose to have your website built by us, we’ll hook up your domain name to your hosting for free.
What is your turnaround time on small job requests?
We aim to complete all small job requests within 24 hours if the request is made during weekdays. We currently do not operate on weekends, however we aim to complete all weekend job requests on Monday.
Will you keep my plugins, theme and WordPress version up to date for me?
Certainly. As part of our Web3 support solution, we will safely apply all plugin, theme and WordPress version updates to your site so you do not have to worry about it.
Do I need to be local to work with you?
Absolutely not! There is no limits to what country in the world we can provide our services to.
Can I talk to you?
Of course you can! Either send us a message in the live chat box or contact us here.