Succeed Online

We take care of your online needs through unlimited WordPress support, small jobs & redesigns

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Why should Web3 build or support my WordPress website?

Need to get a website, but don’t have the time? Or, do you need to make changes to your website, but don’t know how? Wouldn’t it be nice to work with a dedicated web team who could solve all this for you, without taking weeks just to start a project?

We think so too. We realise that dealing with websites can be a time-consuming headache. However, there is a better way.

That’s why we’ve crafted our services to get you up and running in minutes, not months. Let us take care of the heavy lifting in getting your business online, and supporting your website. Spend more time growing your business, and less time worrying about all your IT stuff. Sleep easy knowing that you have 24/7 access to our own team of WordPress specialists, ready to help you succeed online.

Sounds good! So how does it all work?


1. Choose your solution

Do you need a new website or help with your existing WordPress site?


2. Provide us your details

We’ll ask you the questions we need to know to get you started


3. Stress less, enjoy more

We take care of your website so you can grow your business

cheyne “Thank you Web3 for all your hard work. When it comes to getting your business’s website running smoothly backed by a team of WordPress specialists, Web3 are like no other. I recommend Web3 to everyone. This is the best online service that I have ever had!”
— Cheyne McMahon
Owner of AKA
rachel “Web3’s patience, friendly manner, kindness in actioning our support requests blew me away. They took the time to explain to us what we needed to propel our WordPress website forward, which gave us an innovative edge online. Thank you for looking after us, and thank you for our great website!”
— Rachel Kennedy
Co-founder of Quit with Hypnosis
tim“The Web3 team restored my confidence in our website. They are proactively supporting and maintaining my website, while offering useful feedback on how it can be made to work even better for my business. Excellent service overall.”
— Tim Murray
Director of Fencescape
Some of our clients

And who are these WordPress specialists?

“Hi, I’m James Banks. I’ve been helping business owners achieve great results online with WordPress for over half a decade. I love designing, learning, teaching and drinking – mostly coffee & beer.”
“Hi, I’m Joseph Chesterton. I love to develop & invent, and build things that solve problems. I’ve been working with WordPress for over five years, and I enjoy helping businesses achieve excellence online.”

James & Joseph have been leading a team of WordPress specialists from all around the world since founding Web3 together in 2013.

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30 Day Money Back Satisfaction Guarantee

Our website & support service is world class. We stand behind this claim, so if you are not happy with our service within the first 30 days, we will give you a no questions asked full 100% money refund.

Frequently asked questions

Do you host business email addresses?

Yes! We are authorised Google Apps for work resellers and can get you started today.

When can you support my website?

Our current support days are Monday to Friday.

How many small jobs can I request at once?

Our small jobs service is unlimited. We will complete one job request at a time. Once the first job has completed, we can begin another request.

Will you back up my website?

Yes. We will back up your website every 24 hours as part of our Web3 support solution. We will also backup your website before we complete any small job requests.

Where are you located?

James & Joseph reside in Brisbane, Australia, however our dedicated team members live all over the country and abroad.

Where do you host your websites?

All of our websites are hosted on the world’s best WordPress hosting service, WP Engine. We can assist in setting up your website with WP Engine or you can use your own hosting with our website solution.

Do you register domain names?

No. However, if you choose to have your website built by us, we’ll hook up your domain name to your hosting for free.

What is your turnaround time on small job requests?

We aim to complete all small job requests within 24 hours if the request is made during weekdays. We currently do not operate on weekends, however we aim to complete all weekend job requests on Monday.

Will you keep my plugins, theme and WordPress version up to date for me?

Certainly. As part of our Web3 support solution, we will safely apply all plugin, theme and WordPress version updates to your site so you do not have to worry about it.

Do I need to be local to work with you?

Absolutely not! There is no limits to what country in the world we can provide our services to.

Can I talk to you?

Of course you can! Either send us a message in the live chat box or contact us here.