Succeed Online

Spend less time worrying about your WordPress website and more time growing your business

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We take care of your WordPress website needs through professional maintenance, support and unlimited small jobs. Let us take care of the tricky technical stuff so you can focus on growing your business.

Why would I want Web3 to support my WordPress website?

Do wish you had a dependable WordPress developer by your side to promptly take care of all of your site’s maintenance and support requirements? Wouldn’t it be nice to request as many small changes to your WordPress website without needing waste time constantly chasing your developer to get the job done? We think so too. We realise that dealing with WordPress can be a headache – a headache that business owners too commonly waste time dealing with. There is however, a better way.

This is why we’ve created our service to take care of all your WordPress website’s fiddly bits so you can spend more time growing your business, and less time worry about your WordPress website. Sleep easy knowing that you have access to our own team of WordPress specialists, ready to promptly assist you with a smile should you need help, guidance or assistance with your WordPress website. Join us, and regain the love and trust in the people standing behind your website.

VIEW SOLUTIONS
cheyne “Thank you Web3 for all your hard work. When it comes to getting your business’s website running smoothly backed by a team of WordPress specialists, Web3 are like no other. I recommend Web3 to everyone. This is the best online service that I have ever had!”
— Cheyne McMahon
Owner of AKA
rachel “Web3’s patience, friendly manner, kindness in actioning our support requests blew me away. They took the time to explain to us what we needed to propel our WordPress website forward, which gave us an innovative edge online. Thank you for looking after us, and thank you for our great website!”
— Rachel Kennedy
Co-founder of Quit with Hypnosis
tim“The Web3 team restored my confidence in our website. They are proactively supporting and maintaining my website, while offering useful feedback on how it can be made to work even better for my business. Excellent service overall.”
— Tim Murray
Director of Fencescape

Sounds good! So how does it all work?

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1. Choose your solution

Select which one of our two solution packages best fits you

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2. Provide us your details

We’ll ask you the questions we need to know to get you started

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3. Stress less, enjoy more

We take care of your site so you can spend more time enjoying life

Some of the organisations we work with
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I need my website redesigned

For over half a decade, the Web3 team have been redesigning websites for businesses all over the world. We realise that as your business evolves, your website should be able to grow and evolve too. Should you decide that it is time to redesign your website, we’re here to help.

To succeed online takes more than just a well-crafted website. It requires a marketing strategy to drive to potential customers to your well-crafted website, so they ultimately convert to paying customers. At Web3, we’re focused on building world-class WordPress websites back up by world-class support. We do not offer marketing services, however we aim to educate you on how to implement your own marketing strategy through our free weekly tips, ebooks, podcasts and webinars.

And who are these WordPress specialists?

“Hi, I’m James Banks. I’ve been helping business owners achieve great results online with WordPress for over half a decade. I love designing, learning, teaching and drinking – mostly coffee & beer.”
“Hi, I’m Joseph Chesterton. I love to develop & invent, and build things that solve problems. I’ve been working with WordPress for over five years, and I enjoy helping businesses achieve excellence online.”



James & Joseph have been leading a team of 10 WordPress specialists from all around the world since founding Web3 together in 2013.



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30 Day Money Back Satisfaction Guarantee

Our support service is world class. We stand behind this claim, so if you are not happy with our service within 30 days, we will give you a no questions asked full 100% money refund.



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Frequently asked questions

Do you host business email addresses?

Yes. As part of our Web3 for Business solutions package, we can get you started on the world’s best email service, Google Apps for Business.

I have a website brief already created. Can you provide a quote for me?

We love to create amazing innovative WordPress websites for businesses. If you would like us to work on your WordPress project, please complete this quick and easy form here and we’ll contact you with the next steps.

What are your support hours?

Our current support hours are Monday to Friday, 9am-5pm Australian Eastern Standard Time.

How many small jobs can I request at once?

Our unlimited small jobs service is limited to one job request at a time. That means that each job will need to be completed before you can request another one.

Will you back up my website?

Yes. We will back up your website every 24 hours as part of our Web3 essentials and Web3 for Business solutions. We will also backup your website before we complete any small job requests.

I have an ecommerce website. Can you help me?

We do not offer support for e-commerce websites at this point in time.

Will you write the content of my website for me?

We do not provide copywriting services, so you will either need to write your own website copy or hire someone to do it for you. We always recommend that you write your own website’s copy as no one knows your business or brand better than yourself.

Can you create a logo for my new website?

We do not provide any graphic design or logo design services, so you will need hire a designer to do this for you. We are happy to integrate your business’s logo to your website as part of our unlimited small jobs service.

Can I call up and speak to someone?

We currently do not offer phone pre-sale and general support. All of our communication is run through our help desk system which allows us to put you in contact directly with our global team instantly.

Where do you host your websites?

All of our websites are hosted on the world’s best WordPress hosting service, WP Engine. Hosting on WP Engine with free transfer is included with our Web3 for Business solution.

Do you host domain names?

No. However, if you choose to go with our Web3 for Business solution, we’ll hook up your domain name to your hosting for free.

What is your turnaround time on small job requests?

We aim to complete all small job requests within 24 hours if the request is made during weekdays. We currently do not operate on weekends, however we aim to complete all weekend job requests no later than 5:00pm AEST every Monday.

Will you keep my plugins, theme and WordPress version up to date for me?

Yes. As part of our Web3 Essentials and Web3 for Business package, we will promptly apply all plugin, theme and WordPress version updates to your site so you do not have to worry about it.

What if my website is hacked? Will you fix it for me?

Yes. Although we have never had a WordPress site compromised that we’ve hosted on WP Engine, if worst comes to worst, we will fix it for free as part of our Web3 Essentials and Web3 for Business solutions.

I want a website but I’ve got no idea what to do. Can you help me?

Absolutely! Firstly, we’ll need to collect some details about your project, so please complete this quick and easy form here and we’ll contact you with the next steps.

Where are you located?

James & Joseph reside in Brisbane, Australia, however our team members live all over the country and abroad.

Do I need to be local to work with you?

Absolutely not! Our business is completely remote, so there is no limits to what country in the world we can provide our services to.

Can I come into your office and speak with someone?

Web3 is a entirely remote business, so we do not have a physical office space. If you would like to speak to us, please reach out to us here